FAQ

The price includes

– Unlimited mileage
– Collision damage waiver
– Airport tax
– VAT 24%
– Drop off and pick-up to the airport
– Theft protection
– 24-hour road  assistance

Payment

Progress Car Rental accepts the credit cards American Express, Visa and MasterCard, and not debit cards.
Also, the customer has the option to pay for the car rental by cash upon arrival.
If you’re not a holder of a credit card, please contact our offices.

Driver's age

The minimum age of the driver varies depending on the type of vehicle.It ranges from 21 to 79 years old.
Please contact our offices for further clarifications.

Equipment

Progress Car Rental offers – infant and baby seats (the customer must determine the age of the child and they are placed by the parent or the guardian), snow chains and GPS.

Driving License

Mandatory possession of European or International driving license that is valid and has been acquired at least a year before the car rental.

Fuel policy

The cost of fuel expenses solely the customer. The vehicle must be returned with the same amount of fuel it had when it was received free of charge. Any difference is payable locally.

Border restrictions

The rented vehicle is forbidden to move across borders.

Charge outside working hours

Service outside working hours (between 22.00 and 8.00) is possible with an extra charge of 30 euros.

Rentals between different rental stations

Rentals between different rental stations are allowed with a minimum rental period of 3 days and a cost of 30 euros.

Replacement vehicle

There is the possibility of replacing the vehicle in the event of a fault or road accident depending on availability.

Modification / Cancellation of reservation

48-hour cancellation of reservation before the receipt of the vehicle is completely free. For canceled reservations in less than 48 hours from the receipt of the vehicle , the cancellation penalty equals to the amount paid at the time of booking/confirmation.

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